The Secret to Classroom Management—No Matter Where You Teach

Our students—like all of us—are often facing invisible challenges. Empathize first, and the rest will follow.

"Treat a kid like a decent person and, more often than not, he or she will act like one."

I’ve been teaching middle school for more than a decade. I’ve been in an urban school in which 99 percent of students receive free lunch for most of my career. And I’ve tried a lot of classroom management strategies with varying degrees of success.

I’ve tried policing the small stuff so I wouldn’t have to deal with the big stuff. I’ve tried establishing classroom procedures and sticking to them, but I can never remember if two fingers raised means a student needs to use the restroom or has a question. I set up a positive reward system and gained five pounds from fun-size Hershey bars.

These strategies work well for some teachers I know, but here’s the secret I’ve found for effective classroom management. You ready? It’s pretty simple.

Always default to compassion.

A kid shows up late. “Everything okay? We missed you.”

A kid doesn’t have his homework for the fourth time this week. “Hey, is something going on that’s making it hard for you to get your work done? This is really important, and I want to make sure you’re able to do what you need to do.”


A kid throws a tantrum in class. “Wow, you’re really struggling with self-control. Can you tell me why? Are you hungry or tired?”


Starting with compassion increases the odds that you’ll find out what’s really going on.

A couple of years ago, one of my girls stopped doing her homework and paying attention in class. As a new teacher, I’d have assigned detention and hoped that solved the problem.

Instead, I asked her what was going on. I found out that her dad—her sole surviving parent—had been arrested the week before for driving without a license. This seventh grader had been living on her own for close to a week, and getting herself to school on time every single day, but the food was running out, and she was hungry and afraid. We bought her groceries and bailed her dad out, and her grades went right back to where they should have been.

Compassion builds relationships with your students.

Taking a more aggressive approach might burn bridges. Will they see you as a sucker? Yeah, it’s possible. But they’ll know that you’re a sucker who loves them and cares about their needs outside of school, and that counts for a lot.

You might worry that defaulting to compassion will encourage kids to make up a sob story to get out of doing their work or behaving. And I’ll admit that this has happened to me once or twice. One year, a kid explained that he never had his homework because he was in charge of looking after his little brothers at night and putting them to bed, and he didn’t pay attention in class because there was never food for breakfast. We scheduled a conference with his mom. She brought in a delicious homemade breakfast burrito—which he refused to eat because he doesn’t like black beans—and informed us that he didn’t even have little brothers.

As long as you follow up with what the kid claims he or she needs, you’ll generally find the truth. And I’d argue that if you’re going to make mistakes—and you are definitely going to make mistakes—it’s better to err on the side of understanding than to be overly harsh.

We read a lot about the school-to-prison pipeline and the needlessly punitive discipline policies we inflict on our most vulnerable students.

Compassion is the way out. I don’t promise it’ll solve all your classroom management problems, but it’ll go a long way. Treat a kid like a decent person, and, more often than not, he or she will act like one.

We’d love to hear—what have been some of the successes and challenges you’ve experienced with classroom management? Come and share in our WeAreTeachers HELPLINE group on Facebook.

Plus, classroom management strategies that work.

The Secret to Classroom Management—No Matter Where You Teach